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Frequently Asked Question

  • Are MJU's products Halal?
    Matcha: Yes, our Halal Certified by Japan Halal Association, which is recognized by JAKIM Malaysia. Coffee: Our manufactory are currently applying and we will notify you here shortly.
  • When will my order arrive?
    Malaysia Delivery: 3 – 5 working days International Delivery: 7 – 10 working days All order will be processed in 1 – 3 workings days.
  • Do you deliver to my location?
    We provide shipping within Malaysia and International delivery. Please view the following shipping rates: Peninsular Malaysia: RM8 East Malaysia: RM12 International Shipping: Rates will be shown upon Checkout (before payment).
  • Do you have wholesale rate?
    Yes, Contact us to enquire for wholesales prices.
  • Do you offer samples?
    Yes we do provide samples to our partners. For more details, please contact our customer service to learn more.
  • When will matcha powder expire?
    Recommended consuming within 2 months in its freshest condition. However, it can last up to 12 months if kept in the following conditions: - Always seal tight and keep away from light, heat, air and moisture to avoid oxidation. - Store in the refrigerator before and after opening.
  • How is matcha caffeine different than coffee?
    Compared to coffee, the caffeine in Matcha tea powder is said to be absorbed more slowly, which reduces the risk of caffeine spike, jitters or crash. Matcha contains L-Theanine, which is believed to act as a natural relaxant and when combined with caffeine, may produce a "calming focus".

Other Inquiries

If you have any further questions, feel free to reach out to us.

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